Frequently Asked Questions
1. Where are you located?
I am located in Penrith NSW.
2. Do you have a studio space?
No, I specialise in outdoor sessions and photographing events.
3. Where are your outdoor sessions held?
My outdoor sessions are held in the Penrith Local Government Area and surrounding suburbs, however sessions out of area can be arranged for a travel fee if the distance is reasonable.
My favourite locations are in the infographic below:
4. How many images do I get in my package?
My packages are structured by session times (e.g. 45 minutes). During your session time I take unlimited photos and edit the best to include in your gallery. I remove unflattering images where people are blinking, talking etc.
Generally for a 45 minute family session your gallery will include about 50 images. For a 3 hour event package the gallery usually includes between 300 - 500 images.
5. How long does editing take?
For each session type, I send clients an electronic 'sneak peek' gallery within the week following their shoot.
My turnaround time for family sessions is 4 weeks, for events it is 6 weeks and weddings between 6 to 9 weeks. These turnaround times may alter during peak periods.
6. How do I receive my gallery?
Once I have finished editing your gallery, I will upload your images to a temporary online gallery where you are able to view and download your images. I currently use Pixieset as my gallery hosting service.
I also post you out a USB via mail that contains a high resolution copy of all your images.
You need to make sure that you save a copy of your images as I am not responsible for storing copies of your images. I will try to assist in every situation though.
7. Are you a full-time photographer?
No, photography is a hobby of mine and I have a 9am - 5pm office job. Given this, I often reply to enquiries outside of normal business hours.
I also contract my photography services to another photographer, often for weddings and newborns. I find that this is a great way for me to build more skills and also to capture the best images for our clients.
8. What are your safety practices regarding the COVID-19 pandemic?
See below:
